Timeshare Cancellation & Resale Experts
Privacy Policy
RESORT HELP Privacy Policy
1. Your privacy. This Privacy Policy explains our policies and practices regarding the collection, use, storage, and disclosure of your personal information by RESORT HELP. We want you to feel secure when visiting our website and are committed to maintaining your privacy when doing so. The information below provides an overview of how we protect your privacy.
2. What personal information do we gather? In general, you may visit this RESORT HELP website without providing us with any personal information about yourself. However, there are times when we may need information from you, which includes your internet address so that we can track unique visits to our site for analytic purposes. Additionally, we may need your personal information such as your name, and your postal and email address in order to grant you access to protected and secured sites or provide you with the opportunity to register for an event, to fulfill your requests for information including white papers or participate in an online survey. In other instances, we may ask you to provide us with information such as your product interests so that we can send you only the information that is useful to you, including articles, newsletters, new product and service announcements and event invitations. However, please note that providing any personal information is optional.
3. How do we collect your personal information? We collect information directly through response forms that you choose to complete. We may also collect information indirectly through the use of cookies. The cookies we use identify you only as a number. “Persistent” cookies are stored on your computer and used in subsequent visits to our sites. “Session” cookies only exist for a specific visit. You can disable your computer from accepting one or both cookie types by changing the settings in preferences or options menu in your browser. If you disable both types, most of the .com site will function, but you will not be able to log in to our Customer Connection website.
4. How do we use your personal information? Information we collect is used to determine what is most effective about our website, to help us identify ways to improve sites, to personalize the visit for you through the use of “persistent cookies” if you permit it, and to determine how we can tailor our website to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information (for example, if you are invited to register for an event).
5. Do we share your information with outside parties? Any data we collect is primarily for internal use only. We do not sell personal information and we share it only with our selected partners and only to the extent it is necessary to facilitate the transaction or an event related to you.
In addition to the foregoing, the following are the additional instances where we may disclose your personal information to third parties:
- To investigate potentially fraudulent or questionable activities regarding your account(s) or the violation of our Legal Terms of Use.
- In anticipation of and in the course of an actual or potential sale, reorganization, consolidation, merger or amalgamation of our business.
- When required or permitted by law
6. What about security? The security of your personal information is important to RESORT HELP and we take appropriate steps to maintain security of your personal information. The open nature of the internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. While this is out of our control, we aim to apply appropriate levels of security at all times. We use industry standard technologies and maintain current security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration, or misuse.
7. Updating this Privacy Policy. Any changes to our Privacy Policy and information handling practices will be acknowledged in this Privacy Policy in a timely manner. We may add, modify or remove portions of this Privacy Policy when we believe it is appropriate to do so. You may determine when we last updated it by referring to the modification date found at the bottom of this Privacy Policy.
8. General. Put simply, we value your relationship and trust in us. So we want to maintain your privacy and work with you to ensure that this website and the information we provide to you are a valuable resource for you. For any more information about this website or your visit, please contact us at info@resorthelp1.com
Opting Out of Our Marketing Database
If you wish to opt-out of our Marketing Database, please contact us via email at info@resorthelp1.com. Your request will remove your name and address however, please note that opting-out of our database will not prevent other companies from sending you direct marketing materials.
Opting Out of Our Telephone Data:
We subscribe to the FTC’s Do-Not-Call Registry. If you wish to register with the FTC’s Do Not Call Registry, please see their website for details www.donotcall.gov. Placing your number on this national registry will stop most, but not all telemarketing calls.
California Consumer Privacy Act (CCPA)
As a California resident, you have the right to request that RESORT HELP disclose the categories and specific pieces of personal information that we have collected about you. To request this information, email us at: info@resorthelp1.com.
You have the right to request that RESORT HELP delete any personal information about you that we have collected. To request this information, email us at: info@resorthelp1.com.
